Terms and Conditions

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Refund and Exchanges:

• General refunds can take up to 10 business days to process. If you want to cancel an order, please contact our customer support team at: TEXT- (956) 600-0043 or EMAIL- K_marin3688@yahoo.com. 
• We do not offer any returns or exchanges on items successfully marked as delivered by our carriers. No Exceptions.
• While we ensure the quality of our pickles upon dispatch, it's condition upon prolonged exposure after delivery falls outside our responsibility.

Overnight/Expedited Shipping:

• We do not ship overnight or offer any expedited shipping at this time.

International Shipping:

• We do not ship internationally at this time.

Returned Package:

If a package is returned to Mr. Pickles, L.L.C. by our carrier, we can:

• Offer you to ship back your order to a new address for a shipping fee or we can initiate a subtotal refund (No refund on the shipping cost).

Lost Package: 

We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer at the time the order is placed.

• When your order is confirmed as delivered to the address provided during checkout by our carriers, it means that the carrier has completed their delivery process and has recorded the successful delivery of your items.
• If you believe that your order has not been received, or there is an issue with the delivery, we encourage you to contact our customer support team promptly. 
• We will initiate a claims process on your behalf. This process may require information and documentation to investigate the situation further. 
• In case where a claim is approved by our carrier, we will proceed with issuing a replacement for your order. We do not offer refunds for orders that have been confirmed as delivered by our carriers.

Damaged Items:.

• We are not responsible for damaged items. We make sure our packages are delivered with care to the post office. Anything after that is no longer our responsibility.